retail store supervisor
E-Commerce
Education:
Secondary (high) school graduation certificate.
Tasks:
- Assign sales workers to duties.
- Hire and train or arrange for training of staff.
- Authorize payments by cheque.
- Authorize return of merchandise.
- Establish work schedules.
- Sell merchandise.
- Prepare reports on sales volumes, merchandising and personnel matters.
- Resolve issues that may arise, including customer requests, complaints and supply shortages.
- Supervise and co-ordinate activities of workers.
Supervision:
- Cashiers.
- Retail salespersons and sales clerks.
Work conditions and physical capabilities:
- Fast-paced environment.
- Work under pressure.
- Tight deadlines.
- Attention to detail.
- Combination of sitting, standing, walking.
- Walking.
- Standing for extended periods.
Personal suitability:
- Accurate.
- Client focus.
- Efficient interpersonal skills.
- Flexibility.
- Reliability.
- Team player.
- Excellent written communication.
Experience:
1 year to less than 2 years.
Support for youths:
- Offers on-the-job training tailored to youth.
- Offers mentorship, coaching and/or networking opportunities for youth.
- Provides awareness training to employees to create a welcoming work environment for youth.