Junior Managar Villa

Responsibilities

• Oversee the daily operations of assigned villas to ensure everything runs smoothly.
• Coordinate with Housekeeping, Maintenance, and Villa Supervisor teams to ensure the villas are clean, well-maintained, and ready for guests.
• Monitor and assist with guest check-in and check-out when needed.
• Handle guest requests and complaints professionally and ensure they are resolved promptly.
• Conduct regular villa inspections and report any maintenance or operational issues.
• Ensure all villa facilities, amenities, and equipment are available and in good condition.
• Monitor staff performance and provide guidance to the team when necessary.
• Coordinate staff schedules and ensure adequate coverage for daily operations.
• Communicate with villa owners regarding operational matters when required.
• Coordinate with vendors and suppliers for villa-related needs and services.
• Monitor inventory and ensure sufficient stock of guest amenities and operational supplies.
• Prepare daily or weekly operational reports for management.
• Support the Manager in improving villa operations and guest experience.
• Assist in training and onboarding new team members.
• Ensure company standards, SOPs, and service quality are consistently followed.

Qualifications

• Minimum 2–3 years of experience in villa, hotel, hospitality, or property management.
• Previous experience in a supervisory or team leader position is preferred.
• Good understanding of villa/hotel daily operations and guest services.
• Good communication and interpersonal skills.
• Able to handle guest complaints and operational issues professionally.
• Able to coordinate and work closely with Housekeeping, Maintenance, Front Office, and other operational teams.
• Good leadership and problem-solving skills.
• Able to manage multiple tasks and work under pressure.
• Good command of English, both written and spoken.
• Good organizational and time-management skills.
• Comfortable using Microsoft Office/Google Workspace and basic operational reporting tools.
• Willing to be mobile between properties when required.
• Has a valid driving license (SIM A/C) and own transportation is preferred.
• Proactive, responsible, detail-oriented, and able to work independently.
• Strong commitment to maintaining service quality and guest satisfaction.
• Based In Bali
• Able to join immediately.

Skills: Teamwork, Hospitality Management, Leadership