Internal Accountmanager Franchise

Als Accountmanager Franchise Internal bij ASN Bank ben je hét aanspreekpunt voor franchisepartners: je stimuleert commerciële groei, adviseert teams, signaleert kansen op basis van data, onderhoudt relaties via mail/telefoon en borgt compliance en afspraken binnen je portefeuille.

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Accountmanager Franchise Internal

Role purpose: Manage and support franchise partners from an internal account management position, ensuring operational alignment, partner satisfaction, and sustainable revenue growth.

• Serve as the primary internal point of contact for franchisees, coordinating requests and resolving issues efficiently.
• Maintain strong partner relationships through structured communication, follow-ups, and service-level monitoring.
• Support onboarding and ongoing guidance for franchise partners, including process, policy, and tool adoption.
• Coordinate with internal teams (e.g., sales, marketing, operations, finance, support) to deliver timely solutions.
• Track partner performance, identify trends, and propose improvements to drive retention and growth.
• Prepare reports and documentation, ensuring accurate account data and compliance with internal standards.

Required skills and qualifications

• Experience in account management, franchise support, customer success, or a similar partner-facing role.
• Strong stakeholder management and communication skills, with a customer-centric mindset.
• Ability to manage multiple priorities, work accurately, and meet deadlines in a structured environment.
• Analytical skills to interpret performance data and translate insights into actions.
• Proficiency with CRM and common business tools (e.g., spreadsheets, reporting, ticketing systems).
• High franchise partner satisfaction and retention.
• Fast, accurate resolution of partner requests.
• Improved partner performance throu...