Recruiter - Call Center

At Alorica, we only do one thing – make lives better, one interaction at a time. We're a global leader in customer service and experience, serving the world's biggest brands – the ones you love and use every day! Our team spans hundreds of locations around the globe, with over a hundred thousand awesome employees…and you could be the next one!

Summary:

Performs executive, managerial, professional, technical and non-exempt recruiting including college/university recruiting. Interviewing, selection and placement of candidates for reassignment and external-hire-for-employment.

Key responsibilities:

• Interviews and screens candidates to ensure their qualifications meet open positions.
• Conducts skills testing and office interviews to measure capability and aptitude.
• Completes the hiring process by drafting and gaining sign-off on offer letters.
• Presents job opportunities to qualified candidates and negotiates job offers for the most qualified candidate(s).
• Oversees all pre-employment requirements (e.g., background investigations including reference checks, drug testing, physical exams) to ensure compliance and proper applicant tracking flow and records maintenance.

Qualifications & Requirements:

• Proven work experience in Recruitment, Human Resources or in a similar position for at least 1-year.
• Proven work experience in BPO/Call Center.
• Advanced English level (B2+) required and great spoken and written communications skills.
• Ability to adapt to changing business priorities.
• Extremely well-developed planning and organization skills with the ability to handle multiple priorities.
• Problem solving skills and adaptability to complex situations.
• Practice emotional Intelligent regulation to ensure great customer service, environment and teamwork.
• Schedule flexibility, including occasional weekends are required.
• On-site position, Puebla.

-Requerimientos-

• Educación mínima: Educación media superior
• Educación Profesional T
• 1 año de experiencia
• Idiomas: Inglés
• Disponibilidad de viajar: Si

Palabras clave:

seleccion, reclutador, recruiter, headhunter, scout, reclutamiento, callcenter, teleoperador, telefonista, telephonist, telefonico