Customer Support Representative

We are looking for a customer-focused and organized Customer Service Representative to handle customer inquiries, provide support, and ensure a positive customer experience.

Responsibilities:

• Respond to customer inquiries via phone, WhatsApp, and social media.
• Handle complaints and resolve customer issues professionally.
• Provide accurate information about products, orders, and services.
• Follow up on orders and coordinate with relevant departments.
• Maintain customer records and update order information.

• Previous experience in customer service is preferred.
• Excellent communication and problem-solving skills.
• Good command of Arabic; English is an advantage.
• Ability to work under pressure and manage multiple tasks.
• Basic computer skills and familiarity with Microsoft Office.