Church Administrative Officer

Key Responsibilities

Systems & Process Management

Develop, implement, and maintain systems for every area of church life, including:

Marriage counselling requests Baby dedications Water baptisms Funerals and bereavement support Child dedications Membership registration New visitor follow-up Pastoral appointments Hall bookings Event planning Volunteer onboarding Department requests Safeguarding processes Prayer requests Welfare support Facility maintenance requests

Website Management

Keep the church website up to date. Upload upcoming events. Update sermon information. Maintain ministry pages. Update leadership profiles. Ensure contact information is accurate. Upload forms and resources. Check for broken links and outdated content.

Church Administration

Create online forms. Automate workflows where possible. Manage the church calendar. Maintain organisational documents. Produce SOPs (Standard Operating Procedures). Ensure administrative consistency across departments.

Project Management

Coordinate church initiatives. Track progress on ministry goals. Follow up with department heads. Ensure deadlines are met. Report operational updates to the Lead Pastor.

Communications

Liaise with ministry leaders. Ensure important information is communicated clearly. Coordinate announcements and updates. Support leadership meetings with agendas and action tracking.

Requirements:

A minimum of 2 years of experience A minimum of a degree in a related field Highly organised Process-driven Detail-oriented Proactive rather than reactive Technically confident (websites, forms, databases, automation) An excellent communicator Able to think strategically Trustworthy and discreet