OPERATIONS CLERK (YOUTH CENTER)

About the position: This position is Non-appropriated Fund (NAF) and will be assigned to the Aero Club at Offutt AFB.

Major duties

DUTIES AND RESPONSIBILITIES: The primary purpose of this position is to provide comprehensive administrative support to the Flight Training Center Manager and deliver exceptional customer service for the daily operations of the Le May Flight Training Center. Serves as the primary point of contact, providing daily support to members, prospective students, and visitors in person, via telephone, and by email. Greets and directs visitors, answers inquiries, and trains other employees in customer care standards. In-processes new students by collecting required documentation. Manages the electronic scheduling of aircraft and flight instruction for members and prospective customers. Researches and compiles operational data and information to support management requirements. Performs routine accounting duties utilizing generally accepted accounting procedures. Bills customer invoices, processes payments, makes deposits, and maintains dues and pre-paid accounts via computerized systems. Records and tracks daily flight operations revenues, expenses, and flight instruction. Prepares employee payroll sheets and contractor payment invoices. Creates, maintains, and processes records (alphabetical, chronological, or numeric) in accordance with established disposition schedules. Ensures strict compliance with Personally Identifiable Information (PII) regulations and secure records storage policies. Receives, screens, verifies, cross-references, and archives file materials. Drafts and types correspondence, forms, and instructions with a high degree of accuracy in formatting, grammar, and spelling. Utilizes standard office software (e.g., word processors, spreadsheets). Tracks and coordinates center purchases (maintenance, supplies, resale) and maintains inventory control for resale merchandise. Performs other related administrative duties as assigned. If interested in applying for this position you may preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/13068418

Qualifications

Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 09/23/2026 Business Based Action, Military Spouse Preference, Outside Applicant Veteran, Spouse/Widow/Parent of Veteran, and Transition Hiring Preference In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if the position allows for qualifying based on education, your transcripts will be required as part of your application. Qualifying Experience: Candidates must possess the ability to effectively read, write, and speak English. General experience involving public contact that demonstrates the ability to perform the duties of the position satisfactorily is required. The successful candidate will have excellent customer service skills and the proven ability to multitask effectively while carrying out several duties simultaneously. Strong typing skills and proficiency with office automation equipment are required. Additionally, the incumbent must be highly dependable and capable of working independently without direct supervision. Conditions of Employment Must possess and maintain a valid state driver's license. Background Investigation: Successful completion and favorable adjudication of an applicable background investigation (Tier 1 Level) is required. Drug Testing: This is a drug testing designated position. The incumbent is subject to random testing for drug use. You will be evaluated on the basis of your level of competency in the following areas:

Education

Some federal jobs allow you to substitute your education for the required experience in order to qualify. This position does not allow for education substitution. FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying.