customer service officer

Job Summary You will provide customer service support for maid agencies, communicating effectively with clients and colleagues to ensure smooth operations and customer satisfaction. Responsibilities Communicate clearly and professionally with clients and team members to address inquiries and provide assistance Demonstrate commitment and reliability by consistently meeting work schedules, including public holidays, Saturdays, and Sundays Apply result-oriented approaches to resolve customer issues and improve service quality Use patience and effective interpersonal skills to manage client interactions positively Operate PC systems efficiently to process information and support daily tasks Preferred competencies and qualifications Possess a CEI certificate Ability to speak Mandarin Other Information Work schedule includes public holidays, Saturdays, and Sundays, with off days on weekdays