Customer Service (Fluent English Speaker)

Summary: An ideal Customer Support Advisor manages the workflow among concerned departments in order to respond to client's inquiries as well as provide them with standardized and high-quality service in a timely manner

Responsibilities: Answer inbound calls and manage workflow between departments

Answer clients' inquiries and help them use the company’s services

Make outbound calls with clients to follow up on service delivery

Overlook production processes and services provided by the company

Job Conditions: Working location: Maadi (On Site)

Working days: Monday to Friday, Saturdays and Sundays are fixed off days.

Working hours: (3 pm - 12 am) & (6 PM - 3 AM)

English Fluency is a MUST .

Previous experience as a Customer support agent, Call Center agent is a plus .

Customer service skills.

Undergraduates with no attendance can apply.