Store Manager (37.5 hours)
If you love beauty, you’re in the right place. As the ultimate curator of over 100 of the most in-demand, highly innovative and boundary-pushing beauty brands, we are the go-to destination for worldwide beauty discovery. Together through our neighbourhood stores, online presence and loyalty scheme, Space NK has built a flourishing community in which to discover beauty. The customer is at the heart of everything we do, and we will always endeavour to offer everything they need to help them explore, experiment, and enjoy our brands.
Store Manager Overview The Store Manager’s main responsibility is to maximise sales and profitability whilst developing and retaining a high performing team. About you
Able to deliver a ‘customer first’ experience, demonstrating leadership to coach and motivate a team
Able to understand and analyse commercial reports to drive business opportunities
Able to identify key performance behaviours and competencies within a team
Able to build strong working relationships with support office departments
Strong prioritising and organisational skills
Leads by example
Values honesty and integrity in working relationships
Flexible to meet rapidly changing priorities and deadlines
Able to delegate tasks and follow up effectively to ensure completion
Role Responsibilities
Coaching your team to ensure a ‘customer first’ experience is delivered consistently
Ensuring consistent product training and knowledge to provide unbiased customer advice
Exceeding sales targets and delivering LFL growth along with ATV, AUS and conversion
Exceeding the company acquisition target for N.dulge
Managing payroll spend within budget through effective scheduling and people planning
Managing stock file accuracy – adhering to all stock handling policies to ensure stock accuracy and minimise stock loss
Ensuring team awareness of sales targets, ATV, AUS and conversion targets on a daily, weekly and monthly basis, focusing on their achievement
Communicating clearly and concisely with all internal and external business partners to drive business opportunities
Actively identifying innovative opportunities to maximise the business
Confidently analysing all available business reports to review weekly, monthly and yearly performance
Creating an inclusive, welcoming and approachable environment for employees to thrive in
Coaching and developing the team to achieve their full potential
Understanding and adhering to all Company policies and procedures
Space NK are an equal opportunities employer. Please note that only successful candidates will be contacted. All applicants must have the right to live and work in the UK. If you want to find out more about us, what it is like to work for us, all about our benefits, and our pledges on Diversity, Inclusion and Belonging, please visit our website. How We Will Use Your Information: We will use the information you provide to us with your job application to help us process your application for the specific job you have applied for. If you apply speculatively, we will process your application for the job/relevant business area that you detail within your email. Please note that our current system does not use an automated filtering system. All applications made via the website, through a third-party website or in-store will be kept on file for a period of 12 months. This information will be retained and used to assess your suitability to similar positions that may arise in the future, or if the initial vacancy becomes live again during the 12-month period. If you would prefer us to not hold your information on file/ you wish to be ‘forgotten’ if you are not offered a position with Space NK, please email your ‘right to be forgotten’ to our recruitment email address with RIGHT TO BE FORGOTTEN as the title of the email. We will always inform you when we have deleted your application details, otherwise we will treat your application as consent to us holding this information.