Sales Engineer
Your tasks
A. Technical Sales & Proposal Preparation
- Understand customers' technical requirements, equipment specifications, and project scope.
- Coordinate with internal engineering and technical teams to propose suitable products and solutions.
- Prepare technical and commercial quotations, proposals, tender submissions, and supporting documentation.
- Review customer RFQs, technical specifications, drawings, and tender requirements.
- Follow up on quotations, clarify technical and commercial matters, and support price negotiations.
- Ensure proposed solutions meet customer requirements and applicable industry standards.
B. Project Coordination & Execution
- Coordinate with customers, suppliers, contractors, and internal departments throughout the sales and project execution cycle.
- Monitor project schedules, equipment delivery, installation, testing, and commissioning progress.
- Attend project meetings, site surveys, and technical discussions when required.
- Assist in resolving project-related technical and commercial issues.
- Ensure smooth handover from the sales team to the project execution and after-sales service teams.
C. Customer Relationship & After-Sales Support
- Serve as a key contact for customer enquiries, technical clarifications, and commercial matters.
- Coordinate with the service and engineering teams to address customer feedback and equipment issues.
- Support customer satisfaction, repeat business, and long-term account development.
- Identify opportunities for equipment upgrades, spare parts, maintenance contracts, and additional sales.
D. Sales Reporting & Administration
- Maintain accurate customer records, quotation registers, and sales opportunity pipelines.
- Prepare regular sales activity reports, project updates, and sales forecasts.
- Track outstanding quotations, purchase orders, delivery schedules, and payment milestones.
- Monitor market developments, upcoming semiconductor projects, and potential RFQ opportunities.
- Perform other sales and business development duties assigned by management.
Requirements
- Diploma or Bachelor's Degree in Mechanical, Electrical, Chemical Engineering, Mechatronics, or a related technical discipline.
- Preferably 1–3 years of experience in technical sales, engineering sales, or semiconductor-related industries.
- Fresh graduates with strong technical aptitude and communication skills are welcome to apply.
- Basic understanding of semiconductor manufacturing equipment, facilities systems, exhaust treatment, or chemical delivery systems would be advantageous.
- Proficient in both English and Mandarin, with good written and verbal communication skills, to communicate effectively with local customers, overseas clients, and China-based engineering teams.
- Good presentation, negotiation, and interpersonal skills.
- Able to interpret technical specifications, engineering drawings, and customer requirements.
- Proficient in Microsoft Office applications, particularly Excel, PowerPoint, and Word.
- Self-motivated, proactive, customer-oriented, and able to work independently as well as in a team.
- Willing to travel locally and overseas when required.