IT Applications & Governance Lead

Position Title: IT Applications & Governance Lead Employment Type: Full Time Salary: Up to 12,000 AED depending on experience and qualifications plus competitive family benefits Benefits: Duty meals, annual education & airline ticket allowance, medical insurance, and family visa sponsorship Job Location: Dubai, UAE

About the Client: The UAE's premier hospitality management organization, overseeing some of the region's most iconic golf clubs and lifestyle destinations

Job Description:

• Manage end-to-end application projects, including requirements gathering, RFP preparation, solution design, UAT, implementation, go-live, and transition to support, ensuring successful digital transformation initiatives.
• Coordinate with software vendors, system integrators, and managed service providers to ensure quality delivery, SLA compliance, effective release management, and optimal application performance.
• Collaborate with business stakeholders, architects, and internal IT teams to translate business requirements into technology solutions that enhance user experience and operational efficiency.
• Establish and maintain IT governance standards by supporting audits, monitoring compliance, managing IT risks, overseeing change management, and tracking IT performance.
• Support enterprise applications, system integrations, APIs, data flows, testing, documentation, and continuous enhancements to ensure alignment with the organization's digital transformation roadmap.
• Minimum 6–10 years of experience managing enterprise IT applications and delivering end-to-end implementation projects within large or multi-site organizations.
• Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field; familiarity with Azure/AWS, SQL, Power BI, Jira, Confluence, Agile/Waterfall/ITIL methodologies. PMP or ITIL certification is an advantage.
• Strong knowledge of enterprise applications (ERP, CRM, POS, HRMS, Finance, Loyalty, or Guest Management Systems), system integrations, APIs, IT governance, digital transformation, and stakeholder management.
• Demonstrated experience managing software vendors, system integrators, and managed service providers while ensuring SLA compliance.