Operations Supervisor

Responsibilities

• Oversee daily operational activities to ensure smooth and efficient service delivery
• Supervise and coordinate employees across assigned operational sites to maintain workflow and team effectiveness
• Plan manpower deployment, duty rosters, and work schedules to optimize resource allocation
• Monitor staff attendance, productivity, and overall performance to meet operational targets
• Ensure operational procedures comply with company policies and safety regulations to maintain a safe work environment
• Coordinate with clients and management to address operational requirements and align service delivery
• Resolve daily operational issues by identifying problems and implementing corrective actions promptly
• Conduct regular site inspections to assess operational standards and prepare detailed reports
• Assist management in identifying opportunities to improve operational efficiency and service quality
• Perform other operational duties assigned by management as needed to support business objectives