QA Engineer - Fullstack Middle+ [Customer Care]

Customer Care Team

The Customer Care team builds and develops an agent workspace on our CRM platform, helping service agents resolve customer requests faster, more accurately, and securely. The team delivers case management, guided procedures, and automation, while integrating the solution with Telephony, Chat, and core banking systems. Its work improves service quality and compliance through standardized workflows, role-based access, and complete interaction logs.

Challenges that await you:

Functional acceptance, exploratory, regression, and smoke testing of web applications

Design, implementation, and execution of the full software testing lifecycle

Development and maintenance of test documentation

Acceptance, regression, and smoke testing (both automated and manual)

Identification, localization, and reporting of defects using a bug tracking system

What makes you a great fit:

Experience and understanding in Web UI testing;

Experience in programming with TypeScript/Java/Python

Experience and understanding in backend testing

Experience in developing and maintaining test documentation

Experience working with Git or other version control systems

Experience in developing and maintaining automated tests

Experience working with CI/CD tools

B1 or higher English level for effective communication with an international team.

Your bonus skills:

Experience working with gRPC and Protocol Buffers (Protobuf)

Experience working with Kafka

Our ways of working:

Innovative Spirit: A commitment to creativity and groundbreaking solutions

Honest Feedback: valuing open, transparent communication

Supportive Team: a strong, collaborative community

Celebrating Achievements: recognizing our wins together

High-Tech Environment: a team full of smart and revolutionary people who date to challenge the status quo of incumbent finances

Our benefits:

Relocation support to one of our hubs — Cyprus, Serbia, Georgia or Kazakhstan — with assistance for the employee and their family

Flexible work from one of our offices or remote

Healthcare Coverage

Education Budget: Language lessons, professional training and certifications

Wellness Budget: Mental health and fitness activity reimbursements

Vacation policy: 20 days of annual leave and paid sick leave

Team time zone: The team works within the GMT+1 to GMT+5 time zone