Business Analyst Middle [Credit Products]
We are looking for a Business Analyst to join the Credit Products team. The team is responsible for launching a new line of credit products, designing the entire customer journey — from account opening and credit limit assignment to repayments, statements, CRM processes, and ongoing customer servicing. In this role, you will work at the intersection of business analysis, product development, finance, risk, legal, operations, and technology. You will translate complex business needs into scalable product solutions, coordinate cross-functional workstreams, and help align stakeholders throughout the product development lifecycle. This role offers the opportunity to participate in every stage of product development — from market research and business process design to implementation, launch, and continuous product evolution — while working on one of the company's most strategic banking products.
Challenges that await you:
Designing business logic for credit products, including account opening, credit limit assignment, authorizations, repayments, interest calculation, statements, and product lifecycle management
Gathering, analyzing, and documenting business requirements (BRDs, User Stories, Acceptance Criteria)
Preparing process diagrams, product documentation, and maintaining the product knowledge base
Defining business requirements for CRM, DWH, analytics, and operational processes
Coordinating cross-functional workstreams and aligning Product, Engineering, Legal, Risk, Finance, and Operations teams
Collaborating with external partners, including payment processors, KYC, antifraud, insurance, and communication providers
Conducting market research and competitor analysis to identify best practices and product opportunities
Working with product metrics and business performance indicators, including conversion funnel, approval rate, utilization, CAC, and unit economics
Supporting delivery throughout the full product lifecycle, from discovery and implementation to release and post-launch improvements
Tracking project progress, managing dependencies, and communicating delivery status across multiple initiatives
What makes you a great fit:
2–4 years of experience as a Business Analyst, System Analyst, or Product Analyst
Experience working with fintech, banking, credit products, card products, or payments
Strong ability to understand and structure complex business logic
Proven experience gathering, documenting, and managing business requirements
Experience working with multiple cross-functional teams and coordinating stakeholders
Basic understanding of REST APIs, integrations, and Postman
Basic SQL knowledge and understanding of relational databases
Strong analytical mindset with the ability to work with data, product metrics, and business performance indicators
Excellent communication and stakeholder management skills
B2 or higher English level for effective communication with an international team
Your bonus skills:
Spanish language skills
Experience with credit products, including credit cards, BNPL, revolving credit, or other consumer lending solutions
Understanding of card processing and payment infrastructure
Familiarity with KYC, AML, and antifraud processes
Experience launching financial products in Latin America
Understanding of unit economics and credit product performance metrics
Our ways of working:
Innovative Spirit: A commitment to creativity and groundbreaking solutions
Honest Feedback: valuing open, transparent communication
Supportive Team: a strong, collaborative community
Celebrating Achievements: recognizing our wins together
High-Tech Environment: a team full of smart and revolutionary people who date to challenge the status quo of incumbent finances
Our benefits:
Relocation support to Colombia with assistance for the employee and their family
Flexible work from our office
Healthcare Coverage
Education Budget: Language lessons, professional training and certifications
Wellness Budget: Mental health and fitness activity reimbursements
Vacation policy: 20 days of annual leave and paid sick leave