(HQ) HR Assistant Manager (HRBP)

OVERALL JOB PURPOSE

The HR Assistant Manager is responsible for partnering with business leaders to provide comprehensive HR advice and support, drive the implementation of corporate HR policies and initiatives, and ensure consistent HR practices across the regions.

The role also manages and supports key HR processes, including performance management, compensation and benefits, employee relations, and regulatory compliance, while leading and participating in corporate HR projects.

KEY RESPONSIBILITIES

1. HR Business Partnering

• Partner with department heads and people managers to understand business needs and provide HR advice and support on people-related matters.
• Provide guidance on headcount management, organizational structure, and manpower allocation.
• Drive the performance management cycle including goal setting, performance reviews, and calibration.
• Provide advice to managers on employee relations matters, including performance issues, code of conduct, disciplinary actions, and employee concerns.
• Identify people-related issues and risks, recommend practical solutions, and escalate significant issues to the HR Manager.
• Assist in annual business planning and headcount budget alignment with business units and Finance.

2. HR Practices Development, Implementation & Compliance

• Develop, review, and enhance corporate HR policies, procedures, and practices by incorporating industry best practices, benchmarking, legal requirements, and organizational needs.
• Identify opportunities to improve HR practices and processes through benchmarking, gap analysis, and collaboration with regional HR teams and relevant stakeholders.
• Drive the communication and implementation of corporate HR policies, programs, and best practices across regions and stations through implementation plans, communication materials, and training.
• Ensure HR practices comply with applicable labor laws and corporate HR policies.

3. Compensation & Benefits

• Manage the annual salary review, merit increase, promotion, and bonus cycles for the assigned scope; review compensation proposals against guidelines, internal equity, and make recommendations to management.
• Monitor employee benefits practices and identify opportunities to enhance benefit competitiveness, employee value, and cost effectiveness.

4. HR Projects and Ad-hoc Assignments

• Lead or participate in corporate HR projects, including HR systems implementation and process improvement initiatives.
• Prepare HR analytics and management reports (e.g., headcount, turnover or costs) to support business decisions.
• Provide support to the HR Manager on ad-hoc HR matters and assignments as required.

ESSENTIAL JOB QUALIFICATIONS

Education / Technical Skills

• Bachelor's degree or above in Human Resources, Business Administration, Psychology, or a related field.
• Proficient in MS Office, especially Excel for HR data analysis and reporting, and PowerPoint/Word for communication materials.
• Experience with HRIS systems is a plus; familiarity with AI tools (e.g., Claude) is a plus.

Knowledge / Work Experience

• At least 5-7 years of progressive HR experience, with solid knowledge of C&B, employee relations, performance management, and HR operations.
• Excellent communication and interpersonal skills.
• High integrity and strong ethical standards.
• Strong sense of ownership and accountability for results.
• Good understanding of Taiwan labor laws and statutory requirements; knowledge of Korea and Japan labor regulations is a plus.
• Regional or multi-country HR experience supporting local HR teams, preferably in an MNC or logistics environment.
• Fluent in English and Mandarin (written and spoken).