Senior Vice President of Engineering

Job Summary :

Reporting to the CEO and serving on the Executive Leadership Team (ELT), the Senior Vice President of Engineering leads Engineering, Test, IT Operations, and Deployment teams. Working closely with Product Management, this role is responsible for driving Medrio’s AI-first engineering strategy, delivering software that customers trust, and building the high-performance team and technical infrastructure needed. The VP of Engineering owns architecture, security posture, delivery standards, and the engineering organization’s culture, talent, and operational health.

Essential Duties and Responsibilities:

AI & Architecture

Drive adoption of AI-assisted development (AIAD) across the engineering org — from rapid prototyping to enterprise-grade production software

Own cloud-native architecture decisions across a multi-product SaaS platform; build modular, multi-tenant systems that maximize common platform reuse

Identify where AI creates distinct, defensible advantages in the product and SDLC

Delivery & Operations

Drive consistent, methodology-agnostic delivery (Scrum, Kanban, Hybrid); own the Definition of Done

Lead IT operations and deployment/release engineering — own system uptime, incident response, and release integrity

Translate raw delivery data and JIRA metrics into strategic insights for the ELT

Optimize the development lifecycle by eliminating bottlenecks and automating repetitive workflows

Security & Regulatory Stewardship

Own Medrio’s security posture and ensure on-time renewal of ISO 27001/27701, SOC 2, HIPAA, and GDPR

Manage regulatory compliance proactively — GxP, 21 CFR Part 11, and evolving requirements

Stakeholder & Influence

Partner with the VP of Product on roadmap tradeoffs and shared accountability for launch outcomes

Interact with customers, strategic partners, and the Board to shape opportunities and roadmaps

Negotiate vendor, cloud, offshore, and customer commercial contracts

Support new investment in Medrio and company acquisition through technical due diligence

People Leadership

Lead a mixed org of engineering directors, senior managers, and senior ICs (staff/principal engineers) simultaneously

Build and maintain an A-player engineering team through structured performance management, recruiting, and active talent development

Own the engineering opex budget and long-range resource planning

SMB Market Focus

Position Medrio as the fastest-to-deploy, easiest-to-use platform in the SMB clinical trial market

Resist scope creep from large-customer requests that distract from the core SMB product strategy

Customers or Clients :

CEO and Executive Leadership Team

Board of Directors (as needed)

VP of Product and product leadership

Engineering, QA, IT Operations, and Deployment teams

Customers and strategic external partners

Offshore and vendor partners

Education and Years of Experience :

Bachelor’s degree in Computer Science or related technical field (Master’s degree strongly preferred)

10+ years in software engineering, including 5+ years in SVP-level or equivalent engineering leadership

Demonstrated experience leading a mixed org — both senior managers/directors AND senior ICs (staff or principal engineers) reporting directly

Track record of developing engineering leaders internally and building bench strength

Hands-on experience deploying AI-assisted development tooling at organization scale

Deep expertise with at least one major cloud provider (AWS preferred) and cloud-native architecture

Direct experience managing HIPAA, SOC 2, and ISO 27001 compliance

Experience leading IT operations and deployment/release engineering functions

Engineering budget ownership — opex planning, vendor contracts, cloud cost management

Life sciences or clinical trial industry experience preferred; GxP and 21 CFR Part 11 familiarity strongly preferred

Working Conditions ( include any required travel ) : Remote home office. Standard office conditions. Occasional domestic and international travel for customer visits and industry events.

Other Skills and Abilities :

AI for cloud software development, AI agents, and AI-assisted SDLC

Steve Blank’s Customer Development methodology

Lead, manage and hold accountable (LMA) according to Medrio standards

Deep knowledge of clinical trial workflows, regulations (Part 11, GxP), and the purchasing process of CROs versus sponsors

Offshore and distributed engineering team management

Vendor and commercial contract negotiation

Proficiency in engineering delivery metrics and executive reporting frameworks

Ability to self-serve using JIRA and related engineering systems of record

About Medrio:

At Medrio, we look for smart, capable, and conscientious people to help us expand our product capabilities, grow our business, and better serve our customers. Our employees love working for us because they get to develop, market, and sell a product that advances human health, and they enjoy many perks, including

Great benefits: We offer medical, dental, vision, and life/LTD insurance, and we cover 100% of our employees’ health insurance premiums and 50% of dependent premiums.

Wellness: Medrio values our staff’s well-being. To prove it, we promote an atmosphere of work/life balance, including flexible work schedules and locations.

Weekly company-wide standup.

The Medrio team is made up of individuals with a wide array of skills and interests, but all have a passion for providing the best possible user experience for our customers. We value collaboration, ingenuity and creating a culture of excellence!

Salary Range: $260,000 - 280,000 USD

To see detailed information on the data we collect during the application process, and how Medrio complies with data privacy laws, visit our Careers page.