IT Manager (m/f)

Key Responsibilities IT Support & Governance

• Run day-to-day IT hands-on: user support, onboarding/offboarding, hardware, software and the productivity stack.
• Manage the IT budget, licensing, suppliers and the approved-software catalogue.

Infrastructure & Systems

• Install, configure and maintain on-premise servers and infrastructure (compute, storage, virtualisation, backups) for corporate and lab needs, with hardening and secure remote management.
• Build and operate the corporate and lab networks: segmentation, firewalls, Wi-Fi and secure remote access (VPN or zero-trust).
• Manage the endpoint fleet, primarily Windows (with the occasional Linux host)

Applications & Platforms

• Lead the migration to and administration of the Microsoft 365 stack (Teams, Exchange Online, SharePoint/OneDrive, Entra ID, Intune), with secure configuration..
• Administer the source-code and DevOps platform (GitHub Enterprise or Azure DevOps): access control, repository and pipeline security, secrets management and SSO integration, in coordination with the engineering teams.
• Administer business applications and line-of-business solutions (CRM/ERP such as Odoo, and others): user access, configuration, integrations, updates and vendor management.

Security & Compliance

• Operate identity and access: SSO, MFA and joiner-mover-leaver workflows.
• Put in place and maintain practical security policies and controls, working towards an ISMS aligned to ISO/IEC 27001.
• Run vulnerability and patch management with clear priorities and remediation.
• Lead incident response: detect, contain, resolve and learn.
• Support compliance with applicable EU rules (GDPR, NIS2) and customer security requirements; handle security questionnaires and audits.

Qualifications & Experience

• Degree in computer science, IT, information security, or equivalent hands-on experience.
• 9+ years in hands-on IT and/or information security, ideally as a generalist covering both.
• Practical experience across network security, endpoint management (MDM/EDR/encryption) and identity (SSO/MFA).
• Experience setting up or operating security controls or an ISMS (ISO/IEC 27001 an advantage).
• Comfortable as the only IT person: self-directed, pragmatic and genuinely hands-on.
• Clear communicator, patient with non-technical users.
• Fluent in English and French.
• Assets: a recognised certification (e.g. CISSP, CISM, ISO 27001, ITIL); experience in defence, aerospace or critical-infrastructure environments; familiarity with Luxembourg's regulatory landscape (CNPD, ILR, national CERTs) and NIS2.