Técnico de Implantação (Contábil)

Accountabilities: As a Técnico de Implantação (Contábil), you will be responsible for supporting customers during the implementation process, ensuring a smooth transition and helping users achieve success with the technology solutions. You will combine technical expertise with customer-focused communication to solve challenges and deliver high-quality onboarding experiences.

Perform system implementations and guide customers through the onboarding process according to their business needs.

Provide technical support and resolve customer requests efficiently, with clarity and professionalism.

Understand customer challenges and recommend solutions that improve their experience with the platform.

Conduct explanations and training sessions to help users understand system functionalities.

Monitor implementation progress and ensure customer validation before completing the onboarding process.

Collaborate with internal teams to address technical issues and continuously improve customer satisfaction.

Maintain a proactive approach when identifying opportunities to improve processes and customer interactions.

Requirements:

The ideal candidate is a customer-oriented professional with strong communication skills, technical curiosity, and the ability to manage challenges effectively. Experience with implementation processes, accounting environments, or business management systems will be considered an advantage.

Strong empathy and customer-focused mindset, always prioritizing solution-oriented support.

Clear and effective communication skills, with the ability to explain technical topics in a simple way.

Good teaching and presentation skills to support user training and adoption.

Problem-solving abilities and attention to detail.

Flexibility, teamwork, and collaboration skills.

Proactive attitude and willingness to learn new technologies.

Technical knowledge and familiarity with software solutions.

Previous experience with system implementation is a plus.

Experience working in an accounting office or knowledge of accounting business processes is desirable.

Familiarity with accounting software platforms or similar systems is considered an advantage.

Benefits:

Opportunity to work with technology solutions that support business growth and customer success.

Professional development opportunities and continuous learning environment.

Collaborative workplace with opportunities to interact with different teams and customers.

Experience in a role combining technology, customer engagement, and problem-solving.

Career growth opportunities within a technology-driven environment.

Supportive culture focused on innovation and teamwork.

How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best!  Why Apply Through Jobgether? 

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

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