CLM (Contract Lifecycle Management) Specialist

Accountabilities: The CLM Specialist will be responsible for managing, configuring, and continuously improving contract lifecycle management solutions while acting as a key partner for business and technology teams. The role requires ownership of platform operations, issue resolution, enhancements, and integration activities.

Manage and administer the contract intelligence platform, including configuration updates, workflow improvements, and lifecycle management activities.

Create, modify, and maintain contract types, templates, workflows, rules, attributes, clauses, and user security groups.

Act as the first point of response for critical platform incidents, leading investigation, troubleshooting, and resolution efforts.

Analyze technical issues, identify root causes, and implement both immediate fixes and long-term improvements.

Collaborate with business users to collect requirements, prioritize enhancements, implement changes, and support user acceptance testing.

Manage configuration deployments across environments while following established IT release and governance processes.

Support integrations with enterprise systems such as CRM platforms, digital signature solutions, productivity tools, and authentication services.

Provide recommendations for future platform improvements, automation opportunities, and cross-system integration strategies.

Requirements:

The ideal candidate should have strong experience in contract lifecycle management platforms, IT systems administration, and enterprise application configuration. The role requires a combination of technical expertise, problem-solving ability, and strong stakeholder management skills.

Bachelor’s degree in Computer Science, Information Systems, or a related technical field, or equivalent professional experience.

Hands-on experience managing and configuring Icertis Contract Intelligence (ICI) or similar CLM platforms.

Minimum of 5 years of experience working in IT systems roles, with at least 2 years focused on CLM platform administration and configuration.

Experience with contract types, workflows, templates, rules, user permissions, and platform customization.

Knowledge of integrations with systems such as Salesforce, DocuSign, Office 365, SSO solutions, and other enterprise applications.

Experience with data migration activities, including metadata extraction and contract migration processes.

Familiarity with AI-powered contract management capabilities and analytics modules is a plus.

Strong troubleshooting skills with the ability to analyze logs, identify root causes, and manage incidents effectively.

Excellent communication, organization, and project management skills with the ability to collaborate across technical and business teams.

Detail-oriented mindset with strong ownership, adaptability, and continuous improvement focus.

Relevant certifications in CLM technologies, such as Icertis Administrator, Practitioner, or Technical Professional certifications, are advantageous.

Benefits:

Full-time remote position based in India.

Competitive salaried employment package.

Opportunity to work with global teams and enterprise-scale technology solutions.

Exposure to advanced contract intelligence, automation, and digital transformation initiatives.

Collaborative environment with opportunities for professional growth and skill development.

Flexible work approach supporting collaboration across international time zones.

Experience working on impactful technology projects supporting business-critical operations.

How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best!  Why Apply Through Jobgether? 

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

#LI-CL1