Homefurnishing & Retail Design Manager – IKEA Retail Services AB

ABOUT YOU

You have:

• Knowledge of customer behaviours and market trends in retail that can help IKEA to gain insights to better attract, develop and retain customers.
• Experience and knowledge of profiling, modelling, analysing and reporting on all data, cross-channel, to gain actionable insights for business purposes and decision making
• Knowledge of how to systematically create, capture, share, manage and utilize insights created elsewhere within IKEA
• Motivation and passion for leading, inspiring and developing co-workers both within the Centre of Expertise and in the Markets
• Knowledge of how to govern and manage customer information in a responsible way to build trustful customer relationships
• Ability to create and implement change initiatives and manage stakeholders in IKEA
• Knowledge of designing and developing learning materials to enable co-workers to develop their competencies
• Ability to turn strategic insights into practice
• Knowledge of IKEAs corporate identity, core values and vision
• Ability to communicate verbally, visually and in writing in an inspirational way with IKEA tone of voice
• Strong analytical & data management skills
• Strong Leadership skills and the ability to use sound judgements to make timely and effective decisions
• Minimum of 10 years of working with strategic insights & data management
• Strong data visualization and presentation skills with experience in using quantitative and qualitative data

ABOUT THE JOB

You will lead the creation of inspiring & consistent range & product presentation and visual identity for the markets across all channels and formats. You will drive towards a home furnishing movement and an open and sharing climate, being a role model of the IKEA values where our co-workers are informed, engaged and empowered

You will:

• Lead the Home Furnishing & Retail Experience Design of Expertise and be responsible for the overall performance
• Be an active member of the Market Support management team
• Lead the Centre of Expertise to design retail environments (e.g., visual merchandising, rooms, graphic comms, etc.)
• Ensure solutions are developed to marry the needs of INGKA markets and R&S HFB priorities as reflected in One IKEA BPL
• Provide strategic & business related input to Inter IKEA (IIS) on core area development, based on market input
• Proactively contribute to IKEA BPL discussions to ensure range presentation needs & developments are incorporated in the future direction of Market Support
• Lead the sharing of best practices within INGKA markets, Market Support, and R&S
• Lead the sharing of expertise with the markets and support in translating IIS direction in local installations
• Act as matrix manager; coach and informal mentor to Com&In leaders in the market, working with Learning Developers & HR BPs to develop content for competence development and facilitate best practice sharing with the markets
• Lead, coach and develop a team of range leaders & specialists
• Work across functions within INGKA Group and in good collaboration with other IKEA businesses

WANT TO APPLY?

Please send in your application to simon.gabrielsen1@ikea.com. The role will be located in Malmö, Sweden. This is a a three year assignment.

Warmly welcome with your application! We position IKEA as a truly meaningful & trusted brand in people’s hearts & minds, with a focus on us as a retailer and our positive societal impact. At the same time, we enable IKEA Group to be perceived as a unique, meaningful and trusted company. We do this by taking a strategic approach to reactive, proactive approach and this is where you come in.