Administrative Assistant

COMPANY DESCRIPTION

Founded in 1976, Home Nursing Foundation (HNF) is a leading charity that provides home healthcare services in Singapore, regardless of our patients' ability to pay. Dedicated to all-round support for our patients, HNF delivers comprehensive care programmes to look after patients' emotional well-being and healthcare needs.Our HNF Wellness Day Care & Rehabilitation Centres offer an array of social activities, social support and holistic healthcare services to help our elderly stay independent in their own community.

RESPONSIBILITIES

Performs administrative work for the Home Personal Care (HPC) service, which may include, but are not limited to the following tasks:

• Contacts HPC clients to inform about sector change and transition process from HPC to Enhanced HPC services.
• Maintains a database of all HPC clients for this transition.

Onboarding and admission of referred clients within service requirement, such as explaining to patient or next-of-kin and completing the following documentation:

• Service Contract (physical and electronic versions) based on service type (as confirmed with primary nurse/ nurse clinician)
• Financial counselling - estimated fee, payment mode, collection of deposit, various healthcare subsidy scheme e.g. Means Testing, ILTC Drug Subsidy, Seniors Mobility Fund.
• Consent for the use of Personal Data.
• Timely and appropriate documentation in electronic medical record system pre-admission module, hardcopy storage, etc .

To undertake any other duties as requested by the said reporting officer

QUALIFICATIONS

• GCE ‘O' / ‘A' Levels or Diploma Minimum 3-year experience in administrative work.
• Working experience in Healthcare industry will be advantageous.
• Proficient in Microsoft Office Possess good telephone etiquette and positive attitude.
• Ability to multi-task, helpful, friendly, takes initiative to improve services.
• Organized, meticulous, and responsible with tasks entrusted

Please note that your application will be sent to and reviewed by the direct employer - Home Nursing Foundation