Customer service representative - Q7K ingles avanzado

Handle incoming calls, emails, text messages, and customer inquiries professionally in English. Schedule, confirm, modify, and follow up on customer appointments. Maintain accurate customer records, appointment details, special instructions, and follow-up notes. Communicate with customers to ensure satisfaction, resolve concerns, and address complaints promptly. Follow up with new, recurring, and inactive customers to maintain strong customer relationships. Coordinate daily schedules, service updates, and special requests with the operations team.-Requerimientos- Educación mínima: Bachillerato / Educación Media 4 años de experiencia Idiomas: Inglés Edad: entre 25 y 32 años Conocimientos: Capacidad de asesorar, Calidad de servicio, Servicio al cliente, Atención al cliente, Atención al servicio Palabras clave: servicio, service, demostrador, feriante, viajante, agent, representative, agente, representante