Customer Service (ประจำจังหวัดชลบุรี)

1.Serve as an on-site customer service representative at client locations, providing technical support for electronic products (PCB & PCBA).

2.Assist clients in resolving product issues and provide solutions and technical guidance.

3.Handle client inquiries, follow up on after-sales issues, and ensure customer satisfaction.

4.Collaborate with internal customer service, sales, and technical teams to promptly meet client needs.

5.Track and document client issues, solutions, and feedback to drive continuous improvement.

6.Provide guidance and support for pre-sales, sales, and after-sales processes as needed.

7.Maintain accurate and complete records of client interactions and issue resolutions.

Qualifications: Bachelor’s degree or above in a related field. At least 1 year of experience in after-sales service or customer support. Must have customer service and have good problem-solving skills. English & Chinese communicating ability is a must Proficient in Microsoft Excel. Work location: Chonburi, Thailand.