Customer Service Call Center

Ready to join a winning team? Your next opportunity awaits at Fletcher Jones Automotive Group! The nation’s #1 family-owned and operated organization is hiring a Call Center Representative to join our Business Development Center Team.

The Call Center Representative acts as the communication link between the customer and automotive dealership. The Call Center Representative is responsible for confirming and rescheduling service appointments via outbound calls.

Benefits

Health insurance

Dental insurance

Vision insurance

Paid time off

401(k)

401(k) matching

Flexible spending account

Professional development assistance

Life insurance

Employee assistance plan

Disability insurance

Responsibilities

Follow script and guidelines on each and every phone call

Master Power Tracks and use appropriately

Ensure phones are not left unattended during scheduled shift

Maintain high levels of guest satisfaction and client retention by taking full ownership of each guest’s experience, leaving a lasting positive impression on behalf of the company

Qualifications

Outstanding interpersonal and communication skills.

Previous experience in a call center, retail or customer service is preferred.

Pay : $20 - $20/ hour We attract, nurture, and retain the most talented people in the industry by providing the highest quality work environment where productivity, creativity, and personal and professional growth can flourish. We believe our team sits behind the wheel of the Fletcher Jones Automotive Group brand that drives our company toward success.

We are an Equal Opportunity Employer

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