technical assistant - office support

Hello! My name is Angela, and I am a Recruitment Consultant at Fed Supply, a specialized recruitment agency focused on supply chain, logistics, transportation, and customer service. We recruit for both temporary and permanent positions throughout the Greater Montreal Area.

Mission

Position Summary Our client, a large organization operating in a high-volume supply chain environment, is looking for an Assistant Manager - Import. Reporting to the Manager, the successful candidate will play a key leadership role supporting the import team. While the position does not have direct disciplinary authority, it will act as a key resource for the team and support the Manager with daily operations, performance management, and employee development. Key Responsibilities ? Support the Manager with daily operations and workload organization. ? Coach, mentor, and develop team members. ? Monitor KPIs, objectives, and operational performance. ? Prepare performance reports and follow-ups. ? Distribute and balance workloads according to priorities. ? Identify operational issues and contribute to problem-solving. ? Promote clear communication and collaboration within a multicultural team. ? Bring structure to daily operations and contribute to process improvements. ? Participate in recruitment and onboarding activities when required.

Your profile

Candidate Profile ? Approximately 5-7+ years of experience in imports, supply chain, or related operations. ? Previous experience as a Team Lead, Senior team member, Supervisor, or in a similar leadership role. ? Experience coaching, mentoring, or developing employees. ? Comfortable working in a fast-paced, high-volume environment. ? Intermediate Excel skills, including KPI tracking, reporting, and basic macros. ? Experience with an ERP system; SAP is an asset. ? Strong communication, organizational, and prioritization skills. ? Patient, collaborative leadership style with a strong coaching mindset. ? Ability to work effectively with multicultural teams. ? French and English; strong English communication skills are particularly important for this role.

Working Conditions ? Hybrid work model; ? Daytime schedule, Monday to Friday; ? Learning-focused environment with opportunities for career growth and advancement;