Agent/Lead Agent - Distribution Warehouse
About the company
Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 20,000 trained professionals in a worldwide network of over 335 locations across six continents. Expeditors' promise, "You'd be surprised how far we'll go for you." is not mere hype; it is our commitment to go beyond the expectations of what companies need from a global logistics provider. Our culture is about exceeding our customers' expectations and providing a place for our employees to make a career.
We focus on organic growth of our people and customers. Promotion from within and high retention of our employees and customers are essential to our success as a service and knowledge based organization.
Your tasks
Position Reports To: Supervisor/Assistant Manager - Distribution Warehouse
- Daily process and input of all customer orders and distribution accounts.
- Check and compare documents. Issue Inbound Receiving Manifests and Delivery Orders to Service providers.
- Provide daily operational reports that are accurate and timely.
- Run stock reports to check for product availability.
- Generate all related paperwork and necessary information required for customer work orders, checks all orders for special requests and posts inventory records.
- Perform accurate and timely data entry for receiving order allocation, shipping and inventory management.
- Coordinate special, last minute shipping requests with the Transportation and Operations Departments, expediting any order, as necessary.
- Trace orders as required and notifies customers of any activity concerning their order.
- Constantly liaise service providers to get updates relating product handling, delivery and distribution in assigned time frame.
- Receive and process all relevant reports from service providers.
- Understand department process flow, and looking for best practices to improve operational efficiency and productivity
- Maintain excellent working relationships with customers by responding to all inquiries and complaints concerning work orders, invoices, shipments, inventory counts, etc. in a courteous and efficient manner.
- Meet compliance at all times to regulations. This includes internal policies and procedures such as Operational Process Standards (OPS) and external government regulations or customer policies / requirements.
- Promote compliance in diligently following all company policies and regulations and performing the task at hand with outstanding integrity and pride.
- Support other product teams in operations tasks when required.
Requirements
Knowledge
- University/ College degree or equivalent qualifications
- Experiences in Warehouse / Contract logistic service provider is an advantage
- Good English communication
- Good PC knowledge
- Willing to put in extra hours, as required
- Well-organized, innovative, self-motivated
- Able to work well in team, under high pressure and tight deadline
- Good problem-solving skill.
Behaviours Adhere to the company’s 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary.
What we offer
Our working conditions Streamlined structures, fast decision making processes, attractive and innovative workplaces, own training centers and great team spirit.
Package: Expeditors offers excellent benefits
- Includes base salary, 13th month salary, and attractive bonus. The range will vary depending on the candidate’s experience and is negotiable.
- Annual Leave
- Health Plan: Medical Package
- Accident Insurance
- Social, Health and Unemployment Insurance
- Mobile phone allowance, company car, Grab account,
- Training and Personnel Development Program
Other
Expeditors Ho Chi Minh City is recruiting Agent/Lead Agent - Distribution Warehouse as below:
Job Description Working Place: Expeditors Warehouse: No.9, DT 743 Street, Dong Hoa Ward (Binh Duong), Ho Chi Minh City.
All your information will be kept confidential according to Company guidelines.