Community Service Assistant - In Line Chlorination

Evidence ActionMbaleroam-ugpublié le 28/08/2026
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The Community Service Assistant (CSA) position is primarily a field-based position which plays an important role as an interface between In-Line Chlorination (ILC) and the communities it serves. This position ensures sufficient and uninterrupted supply of chlorine and service/maintenance of the installed ILC devices. This in turn enables the community to access safe water hence improving their livelihood through reduction of waterborne diseases.

Requirements

Qualifications:

Diploma in Plumbing, Water Engineering, or related technical field

Uganda Advanced Certificate of Education ( UACE/UBTEB  from a recognised Vocational School)

1-2 years of experience working with communities or social enterprises/NGOs

Minimum of 2 years’ experience in water supply system plumbing, preferably in rural or community settings

Experience with chlorination systems, dosing equipment, or water treatment devices is an added advantage

Basic knowledge of water quality testing methods

Ability to read and interpret plumbing diagrams and technical specifications

Stock management experience/qualifications are an added advantage

Computer literacy

Motorcycle riding experience is A MUST with a valid driving license from a recognized driving school

Fluency in English, Lugisu, and Lusoga. Proficiency in other local languages is an added advantage

Duties and responsibilities:

Conducting ILC device hardware service and maintenance through regular spot checks to ensure proper functionality

Delivering chlorine and refilling ILC gadgets at program water points as assigned

Measuring chlorine levels and adjusting ILC devices to ensure proper chlorine levels using chlorine testing devices

Accessing ILC devices, often on elevated storage tank planforms, to adjust dose and restock chlorine

Ensure safe handling and accountability of chlorine and ILC device part stocks in the store, office and designated sites

Proper record keeping by completing relevant forms, documents, and records that are important in inventory tracking

Engaging the target community and promoter volunteers to promote ILC device usage, handle any/all possible challenges, and report the same to the supervisor

Collecting all field data for program assessment and accountability, by use of smartphones

Maintaining high integrity and stewardship of the organizational assets and program field materials assigned for work execution