Senior Sales Operations Manager
Who are we?
At Ensono, our purpose is to be a relentless ally to our clients — disrupting the status quo and enabling them to Do Great Things.
As a trusted technology adviser and managed services provider, we partner with organisations to navigate continuous change and unlock value through modernisation and innovation. Our services span private and public cloud, infrastructure and datacentre transformation, data, identity & access management, mainframe, power systems, application modernisation and cloud native platforms.
Headquartered in the US and backed by private equity, Ensono continues to grow year on year, with a strong and expanding presence across the UK and Europe. We work with some of the most complex and demanding organisations, helping them deliver meaningful, large-scale transformation.
Our culture is built on five core values that underpin everything we do:
Honesty | Reliability | Collaboration | Curiosity | Passion
About the role
We are looking for a high impact Senior Sales Operations Manager to play a pivotal role in Ensono’s continued growth and success. As the operational backbone of the UK sales organisation, with end-to-end ownership of forecasting, CRM (Salesforce), sales tools, reporting, and sales process governance, you will act as the central point of ownership for commercial data, systems, and processes—ensuring accuracy, consistency, and visibility across the sales lifecycle.
Partnering closely with Sales leadership, Finance, Marketing, and Global Operations, you will enable a high-performing, data-driven, and predictable sales function aligned to global standards. This is a highly visible, commercially focused role, combining strategic insight with hands-on execution.
What you’ll be doing
Forecasting & Reporting
Own and lead end-to-end forecasting processes, driving accuracy and discipline
Deliver reporting across bookings, pipeline, and demand generation
Provide real-time dashboards and executive insights to support decision-making
Conduct forward-looking analysis to identify risks and opportunities
Produce strategic and operational performance reporting at team and individual levels
Systems, Tools & Data Governance
Maintain Salesforce as the single source of truth, ensuring strong data governance
Act as UK lead for the sales tech stack (e.g. Salesloft, Apollo, Clari), including vendor and licence management
Partner with global teams to optimise and rationalise tools and drive efficiency
Champion data-driven decision-making through high-quality, actionable insights
Cross-Functional Leadership
Act as a key liaison between Sales, Marketing, Finance, and senior stakeholders
Support leadership forums, including MD and EVP-level reviews
Translate commercial strategy into clear operational delivery plans
Drive prioritisation and execution of key strategic initiatives
Sales Operations & Process Management
Optimise the end-to-end sales process from qualification to close
Lead win/loss analysis to identify improvement opportunities
Support quota, budgeting, and territory planning
Ensure consistency and adherence to sales processes and policies
Identify and implement process improvements to increase efficiency and productivity
What you’ll bring to Ensono
Proven experience in Sales Operations or Revenue Operations (8+ years), including leadership responsibility
Strong expertise in Salesforce, including reporting and dashboard development Demonstrated ownership of forecasting processes and delivery of executive-level insights Experience operating in a matrixed, international environment
Ability to influence senior stakeholders and drive cross-functional initiatives
Strong analytical thinking, alongside clear written and verbal communication
Additional Experience That Will Set You Apart
Experience within technology services/managed services environments
Familiarity with sales engagement & management tools (Salesloft, Apollo, Clari)
Experience evaluating and optimising sales technology stacks
Track record of delivering measurable business outcomes, such as:
Improved forecasting accuracy
Enhanced CRM data integrity
Accelerated deal cycles through process optimisation
Increased productivity via quota and territory optimisation
Skills & Attributes for Success
A strategic thinker who can operate effectively at both executive and tactical levels
High degree of ownership and accountability, with a proactive approach
Commercially astute, with an understanding of complex B2B sales cycles
Detail-oriented, with the ability to connect insights to broader business impact
Curious, solutions-focused, and comfortable challenging the status quo
Resilient and resourceful, with the ability to perform under pressure
Our benefits
Highly competitive salary, aligned to enterprise‑level responsibility
Company equity participation, enabling you to share in Ensono’s long‑term growth
Annual President’s Club and recognition programmes that reward impact and contribution
27 days annual leave plus bank holidays, increasing to 30 days with length of service
Half day leave for your birthday
Dedicated study leave and active investment in certifications, professional development, and learning
Sabbatical opportunities at 5 and 10 years’ service
1 paid charity day each year
Competitive pension scheme
Private healthcare for you and your family
Enhanced parental leave and flexible, family friendly policies
Life assurance and income protection
Coaching and mentoring
A wide range of wellbeing and lifestyle benefits, including gym discounts, cycle to work scheme, Employee Assistance Programme (EAP), and more