Tea Room Assistant

Job title: Tea Room Assistant working with adults with learning disabilities

Responsible to: Directors

Hours of work: Monday to Friday during this coming summer holiday Salary: £12.71p/h

Benefits: Pensions scheme, annual leave, Bank holidays off, in house and external training, Discounted food/beverages.

Dramatize Tea Room provides and enables adults with learning disabilities the opportunity to gain work experience and training required to progress to paid employment; enabling everyone to take a full and active role in our community.

We are currently seeking a Tea Room Assistant to join our team who enjoys working in a lively, fun, caring and sometimes challenging environment, undertaking a variety of tasks with young adults with learning disabilities.

Responsibilities:

• To build and maintain good relationships with students, displaying good communication & listening skills, to ensure they are provided with an effective communication network.
• Ensuring the individual needs of students are met, providing opportunities for individuals to use their skills and enhance their quality of life, whilst maintaining their independence and privacy.

• To always display a caring, sensitive and approachable nature and to approach work with empathy and patience whilst being creative, organised and reliable in your approach to work. To always act in a professional manner to customers, staff and students.
• To help to create a warm and friendly atmosphere within Dramatize, which allows & encourages students to develop to their full potential and promote positive teamwork with your colleagues and outside professionals by guaranteeing all situations are approached in a positive, open and empathetic way ensuring our students are at the forefront of every decision.

• To be confident in leading our students to ensure the team have the capability and confidence to deliver their role.
• To champion customer service by listening and responding to customers.
• To represent our Tea Room and our students to the highest standard in person, online and via social media sites.
• To be confident in bringing new ideas for our Tea Room menu.
• Have a high standard of baking and knowledge within a working kitchen.
• To take responsibility in ensuring that all the baking reflects the high quality and craft that make our products world class, following our recipe guidelines and recognising and reporting any issues
• To ensure the team are following all policies and procedures for the food safety system, due diligence, and HACCP system.
• To champion our Tea Room becoming as green as possible and cutting back on food waste.
• You will be encouraged to live the culture of everything we do, we do as a team

Requirements:

• The ability and willingness to build good relationships with our students, our team and customers.
• To be willing to provide personal care to our students.
• To have patience and be willing to be flexible within your role.
• The eagerness to develop your skill set.
• To have a passion for promoting our student’s independence and opportunities.
• To have previous experience working within the hospitality sector.
• To be energetic and proactive and an ambition for progression within your role.
• The ability to follow instructions and carry out clear guidelines.
• To be able to manage a budget.
• To use your own initiative, as well as apart of a team.
• To be able to drive.

All successful candidates will be subject to an Enhanced DBS check which will include a check against the Barred adult list. We also require two references from previous employers or education providers.