Client Partner - Insurance

Role Overview

Capgemini is seeking an accomplished Client Partner - Insurance to lead and expand strategic insurance client relationships across Asia. The role will own senior client relationships, drive profitable account growth, shape large-scale transformation opportunities, and bring together Capgemini capabilities across consulting, technology, cloud, data, AI, engineering, cybersecurity, and managed services.

The successful candidate will combine deep insurance industry knowledge, strong C-suite credibility, commercial ownership, and a proven record of growing complex, multi-million-dollar accounts in a consulting or technology services environment.

Key Responsibilities

Strategic Client Leadership

• Own and grow a portfolio of strategic insurance accounts across Asia, with accountability for revenue, profitability, pipeline, client satisfaction, and relationship health.
• Build trusted-advisor relationships with C-suite and senior stakeholders across business and technology functions.
• Develop and execute account strategies aligned with each client's business priorities, transformation agenda, and investment roadmap.
• Create strong executivesponsorship and multi-level relationships to position Capgemini as a preferredstrategic partner.

Business Development and Commercial Ownership

• Identify, qualify, shape, and close complex consulting, technology, and managed services opportunities.
• Lead strategic pursuits, proposals, RFP responses, solution shaping, pricing, commercial negotiations, and contract closure.
• Build a sustainable pipeline and increase share of wallet through cross-selling and up-selling across Capgemini services.
• Own account forecasting and commercial performance, including revenue, bookings, margin, risk, and collections.

Insurance Industry and Transformation Leadership

• Bring strong knowledge of life, general, health, or reinsurance markets and the operating models of insurers in Asia.
• Advise clients on priorities such as core insurance modernization, policy administration, claims, underwriting, distribution, customer experience, cloud, data, AI and GenAI, automation, and regulatory change.
• Translate market trends and client challenges into differentiated propositions and measurable business outcomes.
• Represent Capgemini at client forums, industry events, and executive discussions, contributing to market visibility and thought leadership.

Delivery Governance and Collaboration

• Partner with delivery and practice leaders to ensure solution quality, delivery excellence, contractual performance, and client satisfaction.
• Act as an executive escalation point, proactively managing delivery, commercial, operational, and relationship risks.
• Mobilize cross-functional andglobal teams across consulting, technology, operations, and partner ecosystems.
• Mentor account leaders andcontribute to the growth strategy of the regional Financial Services business.

Required Experience and Qualifications

• 15+ years of experience in strategic account management, client partnership, consulting sales, business development, or industry leadership.
• Substantial experience working with insurance clients in Singapore, Hong Kong, or the wider Asia-Pacific region.
• Proven success growing and managing multi-million-dollar accounts with revenue and profitability accountability.
• Demonstrated ability to originate and close large, complex transformation and services engagements.
• Strong understanding of insurance value chains, including product, distribution, underwriting, policy administration, claims, customer service, actuarial, finance, risk, and compliance.
• Executive presence and an established ability to influence C-suite stakeholders and navigate complex matrix organizations.
• Experience collaborating with global delivery teams and multidisciplinary consulting and technology practices.
• Bachelor's degree in business, technology, finance, engineering, or a related discipline; an MBA or equivalent advanced qualification is preferred.