Retail Assistant Manager
At Cannabis & Glass, we're passionate about making a positive impact in the lives of our customers through exceptional service and accessible cannabis products. As the largest recreational dispensary chain in Eastern Washington and Oregon — with locations in North Spokane, Spokane Valley, Liberty Lake, and Ontario — we take pride in offering the region's best cannabis prices and widest selection.
Joining our team means working alongside some of the most experienced leaders in the industry, in an organization that consistently ranks among the highest-performing cannabis retailers in the region. We offer diverse opportunities for professional growth, and we're looking for people who take pride in their work, move with purpose, and thrive in fast-changing environments.
About the Role
As a Retail Assistant Manager , you’ll play a critical role in driving operational excellence, building a motivated team, and ensuring every customer has an outstanding experience. You’ll support the General Manager in overseeing day-to-day store operations including inventory control, cash handling, compliance, visual merchandising, and staff training.
This is a dynamic leadership position for someone who thrives in fast-paced, high-volume retail environments and wants to be part of an organization setting the standard for professionalism and performance in the cannabis industry.
What You’ll Do
Lead daily operations and ensure store readiness through compliance, cleanliness, and team execution.
Manage and reconcile all cash operations (vault, registers, pickups, EOD reports).
Oversee end-to-end inventory control including receiving, audits, adjustments, and vendor returns.
Coach and develop employees to deliver best-in-class service and meet sales goals.
Execute promotions, merchandising plans, and online/kiosk order management.
Partner with corporate departments on procurement, HR, and marketing initiatives.
Handle escalated customer concerns and ensure positive resolutions.
Maintain schedule flexibility, reliability, and professional leadership standards.
Who You Are
You are an adaptable, accountable, and competitive professional with a strong work ethic. You hold yourself and your team to the highest standards, embrace technology to improve efficiency, and take pride in maintaining a safe, compliant, and customer-focused store.
Why Join Us
We believe in meritocracy , dependability , and commitment to excellence . This is an opportunity to grow with a company that rewards performance, values innovation, and builds future industry leaders. You’ll be part of a team that values trust, teamwork, and accountability—helping redefine what legal cannabis retail can be.
Benefits and Compensation:
Earn $44,720 - $53,664 annually
Bonus incentives program
Employee discount includes 50% off smokable cannabis products
Health, Dental and Vision insurance
Free Employee Assistance Program (EAP)
Employee Discount Program offering exclusive discounts from top national retailers
Paid Sick Leave (PSL) and Personal Time Off (PTO)
Holiday Pay(1.5x) for anyone working New Years Day, 4/20, Memorial Day, Independence Day, Labor Day, Thanksgiving Day and Christmas Day!
Greenhouse Scorecard Attributes
Skills
Retail operations management
Cash handling & reconciliation
Inventory control & compliance
Staff coaching & development
Customer service & queue management
Scheduling & labor optimization
Merchandising & promotional execution
Conflict resolution & escalation management
Qualifications
2+ years in retail or hospitality leadership (cannabis experience a plus)
Proven ability to manage up to 25 employees per shift
Familiarity with POS, kiosk, or order management systems
Strong reporting and KPI tracking capabilities
Ability to lift up to 50 lbs and stand for extended periods
Company Values
Integrity
Accountability
Dependability
Competitiveness
Meritocracy
Innovation
Efficiency
Adaptability
Teamwork
Commitment to Excellence
Eligibility
Must be 21+ and eligible for cannabis industry employment
Flexible to work evenings, weekends, and holidays
Must pass background check per state regulations
Personality Traits
Calm under pressure
Naturally competitive
Highly reliable
Customer-oriented leader
Data-driven problem solver
Hands-on and proactive
Strong communicator and motivator
Why Cannabis & Glass
At Cannabis & Glass, great teams are built on trust, initiative, and follow-through. We invest deeply in our people — providing mentorship, on-the-job training, and real opportunities for advancement across multiple sectors of the cannabis industry.
You'll be part of a high-performing culture that values precision, reliability, and continuous improvement — where every shift is a chance to grow your skills, strengthen your leadership, and contribute to something that matters.
If you're driven, resourceful, and ready to make an impact, we want you on our team. Apply today and take the next step in your career with Cannabis & Glass.