Depot Supervisor

Job Title: Depot Supervisor

Location: Bristol

Salary: £36,000

Shift: 10:00am to 7.30pm

About The Role:

Join Buy It Direct as a Depot Supervisor at our new Bristol depot. This hands-on role will see you managing daily operations while supporting your team with loading and unloading, ensuring vehicles are loaded correctly and safely. You’ll also drive high-quality service and operational excellence across the Southwest.

Key Responsibilities:

• Manage on-time, in-full (OTIF) performance and re-deliveries.
• Lead, coach, and support your team.
• Support loading/unloading processes and ensure vehicles are loaded safely and correctly.
• Handle return-to-work assessments and absence reviews.
• Work with HR on compliance, including investigations, PDPs, and disciplinary actions.
• Oversee holidays, staffing, inductions, and training.
• Manage timesheets, liaise with agencies, and maintain SOPs.
• Investigate customer complaints and oversee site maintenance.
• Implement operational improvements, reduce costs, and maintain Health and Safety standards.
• Take out-of-hours calls when required to resolve operational issues.
• Go out on delivery routes when needed to support the team and maintain service levels.

Essential Skills:

• Experience in transport/logistics and knowledge of driver legislation (LGV/HGV).
• Strong understanding of compliance and attention to detail.
• Ability to build positive relationships and work under pressure.
• Solutions-driven with a focus on cost and service KPIs.
• Excellent communication and numerical skills.
• Driving Licence

If you're ready to lead, get hands-on with your team, and make a real difference, apply now and join us in Bristol!