analyst, information technology (IT)
About the company
We?re passionate about people and creating sustainable, safe and affordable public transit solutions to residents across BC. We are an organization that has a people-first approach and considers people first in every business decision that we make. We are part of the solution and what we do matters; from fighting climate change with battery electric buses, to affordability through cost effective transportation, to connecting remote communities, we bring the heart, soul and innovation to public transportation.
Your tasks
In this role you will be asked to? Reporting to the Manager, Infrastructure and Platform Services, you will administer and support BC Transit?s on-premises and cloud infrastructure, helping keep systems secure, reliable, and ready to meet operational needs.
Your key responsibilities will include
- Supporting core infrastructure: Install, configure, maintain, and troubleshoot Windows servers, virtual servers and desktops, enterprise storage, and cloud environments.
- Maintaining reliability and recovery: Monitor performance and capacity, complete routine maintenance, and support backups, recovery, and disaster recovery readiness.
- Strengthening security: Apply patches, support system hardening, address identified vulnerabilities, and maintain clear technical procedures.
- Improving technology: Evaluate infrastructure and new technologies, recommend improvements, and participate in implementation and acceptance testing.
- Delivering changes and projects: Coordinate system changes, lead small to medium-sized projects, and maintain documentation and status updates.
- Working collaboratively: Resolve complex issues with technical teams and service providers, provide tier 2 and tier 3 support, and share guidance with colleagues.
In this role you will not be asked to? Simply wait for problems to arise. You will take a proactive approach to identifying issues, improving infrastructure, and keeping systems secure and dependable, while collaborating with colleagues and keeping stakeholders informed.
What you might love about this role?
- Hands-on technical work: Apply your expertise across server, virtualization, storage, and cloud technologies.
- Opportunities to improve: Recommend solutions, explore new technologies, and contribute to infrastructure upgrades.
- Connected, purposeful work: Collaborate with technical specialists to support the systems behind BC Transit?s operations.
What might not resonate?
- A narrowly defined technical focus: This role spans multiple infrastr
What we offer
It?s an exciting time to be in public transportation sector and we?re looking for a creative and passionate leader to join our team. Not only would you be joining an engaged organization but you?d also get to enjoy flexible work arrangements, extended benefits and a pension plan as just a few of the benefits BC Transit employees are eligible for. Keep reading to find out if this role is meant for you!
Other
Intermediate Technical Analyst We acknowledge with respect that BC Transit delivers our mission on the ancestral territories of Indigenous Peoples across British Columbia, and their historical relationships with the land continue to this day. In Victoria, where our Corporate Office is located, our people are privileged to live and work on the unceded traditional territories of the L?k?????n peoples, and the Esquimalt and Songhees Nations.
Location: Victoria, BC Employment Type: Full-Time Regular Minimum number of in-office/on-site days: 1 day per week Union: MoveUP Monthly Salary Range: MOVEUP_11_TMA, MIN $8,049.00 - MAX $9,665.00 is available through annual general wage/step increases. Recruitment Range: MIN $8,049.00 - STEP 3 $8,942. Placement in the salary range is determined by an assessment of knowledge, skills, experience and ability of the candidate to meet the key requirements of the job. In exceptional cases, candidates may be hired above the recruitment range, provided agreement is reached with the Union. Closing Date (MM/DD/YYYY): 11/29/2026