Business Administrator

Location: Outskirts of Norwich, Norfolk Salary: £28,000 per annum Hours: 37.5 hours per week, Monday to Friday Contract: Permanent Working Pattern: Hybrid – 1 day working from home per week *Own transport essential due to location*

Atkinson Moss are delighted to be working with an established organisation to recruit a Business Administrator to join their team. This is a varied role where you'll play an important part in keeping the business running smoothly. From supporting members and coordinating meetings to maintaining accurate records, producing reports and helping improve processes, you'll have the opportunity to get involved across a wide range of business activities. If you're organised, proactive and enjoy a role where no two days are the same, this could be a great opportunity for you. Key Responsibilities Providing high-quality administrative support across the business. Coordinating meetings, preparing agendas and presentations, and taking accurate minutes. Managing shared inboxes, telephone enquiries and general correspondence. Welcoming visitors and helping to maintain a professional and friendly office environment. Managing the membership journey, including onboarding, renewals, upgrades and account changes. Preparing member communications such as welcome packs, newsletters and renewal reminders. Maintaining accurate CRM records and governance documentation. Producing reports and management information to support business decisions. Working closely with Finance, Credit & Risk, Marketing and other internal teams. Identifying opportunities to improve processes and make the business more efficient. About You We're looking for someone with previous experience in a busy administrative role who is: Highly organised with excellent attention to detail. Customer-focused and committed to providing a high level of service. A confident communicator, both written and verbal. Comfortable managing multiple priorities and working to deadlines. Proactive, positive and keen to find better ways of working. A team player who enjoys working with different departments. Confident using Microsoft Office, particularly Excel. Experienced in using CRM systems and databases. Comfortable producing reports and working with data. What’s on Offer? Salary up to £28,000 per annum, depending on experience. 37.5 hours per week, Monday to Friday. Hybrid working – 1 day from home per week. 26 days' annual leave plus bank holidays, increasing with length of service. Your birthday off if it falls on a working day. 8% employer pension contribution. Free daily lunch from the on-site café. Free on-site parking. Life assurance at 2 x salary. Private healthcare available as an optional employee-paid benefit. Discounted gym membership. Cycle to Work scheme. Salary sacrifice car scheme. Membership giving access to discounts across a wide range of retailers and suppliers. To apply, please get in touch with Megan at Atkinson Moss.