Ticketing Associate

ATI Business Group is looking for Ticketing Associate to support our clients. Join us if you are passionate about the Travel industry with prior experience in GDS systems and excellent communication in English!

Responsibilities Issue and reissue tickets Keep productivity benchmark and accuracy as per team’s minimum standard Carefully follow instructions and pre-established guidelines to perform assigned tasks Ensure that all work is processed according to the team’s minimum standard Report any issues or system limitations to the direct supervisor

Qualifications Fresh graduate - Minimum Diploma 3 qualification from any major; vocational school graduates in tourism welcome to apply Excellent communication skills in English (written and spoken) Excellent analytical and numerical skills Preferably with work experience in airlines or travel industries, particularly as ticketing staff (1 year of GDS experience with Sabre, Amadeus, Galileo, etc.) Willingness to work at both Central Jakarta and BSD City Ability to work flexible hours, including rotating shifts on a 24/7 schedule

Be Part of ATI's Journey

At ATI Business Group, we bring unparalleled knowledge of the travel and hospitality industry to every aspect of our clients' businesses. Through operational expertise, innovative technology, and exceptional talent, we deliver solutions that optimize operations, elevate customer experiences, and accelerate business growth.

Since 2002, we've grown into a global team of 2,000+ professionals, partnering with leading travel and hospitality organizations worldwide. Our people are at the heart of everything we do, helping businesses scale, adapt, and grow while creating meaningful career opportunities along the way.

Join us and help shape the future of travel and hospitality.