Head of Business Operation

AnyMind GroupBangkok, กรุงเทพฯJob.bopublié le 16/10/2026
Indispensable :SecuritySeniorLead

Your tasks

  • Translate strategic direction into clear priorities, execution plans, KPIs, ownership, and measurable outcomes.
  • Proactively identify opportunities, risks, and operational gaps; challenge assumptions and recommend solutions.
  • Drive cross-functional execution, monitor performance, and lead corrective actions.
  • Make decisions independently within the agreed strategy and escalate material business or organizational matters to the CCO

2. Business & P&L Ownership

  • Own profitability, productivity, delivery quality, utilization, and operational efficiency.
  • Manage P&L, resource allocation, costs, margins, and productivity.
  • Use data to drive decisions and balance revenue growth, client delivery, resource capacity, and profitability.

3. Cross-Functional Operations

  • Lead and align operations across core functional units.
  • Establish clear ownership, decision rights, SLAs, hand-offs, quality standards, and scalable workflows.
  • Resolve complex cross-functional issues and drive sustainable process improvements

4. Leadership & Organization Building

  • Develop Team Leads into independent leaders who can own their functions, make decisions, and solve complex problems.
  • Build leadership capability, succession readiness, and clear accountability.
  • Identify capability gaps and drive appropriate organizational, hiring, or development solutions.
  • Foster a high-performance culture of ownership, accountability, and continuous improvement.

Requirements

  • 8+ years of experience in digital marketing, media agencies, or specialized Influencer Marketing agencies, with at least 3–5 years in a senior leadership role (e.g., Business Director, Group Account Director, or Head of Operations)
  • Diagnose complex business and operational challenges, identify root causes, evaluate risks and trade-offs, and develop scalable, long-term solutions.
  • Demonstrate strong understanding of P&L, margin drivers, productivity, resource economics, and commercial impact.
  • Build strong Team Leads who can independently own their functions and solve problems without unnecessary escalation.
  • Consistently turn strategy into measurable business results.
  • Align stakeholders and lead sustainable organizational change.
  • High adaptability (Agility), resilience, and comfort navigating fast-moving, high-growth environments.

What we offer

  • AdvancedAI tools for all positions
  • Creative office at Emporium Tower
  • Competitive Salary
  • Performance Review (2 times per year)
  • Annual Performance Bonus
  • Annual Paid Leave
  • Marriage, Compassionate, and Parental Leaves
  • Health Insurance
  • Social Security
  • Monthly, Quarterly, Annual MVP Awards (prizes up to 8,000USD)
  • TGIF and other fun events at office