Customer Service Officer (Prachinburi Plant)

•Follow up and push for PO. (development and mass production) •Update sales pricing under time limitation especially in period of changing quarter and new item launch. (include decoration of bottle price) •Key in customer Pos in the Alpla Order system. •Daily check invoice pricing before release/delivery schedule based on PO confirmation. •Coordinate with planning team to get production plan for order confirmation for export orders. •Coordinate with forwarder and customer for export order shipping arrangement. •Updated stock report, PO pending/remaining to customer. •Write off, storage charge report and quotation to customer. •Summarize sales data from ACC Department and key in eMIS. •Internal meeting. •Customer monthly meeting. •Regularly meet with customers to understand their needs and requirements. •Regular communication with external parties. (customer, supplier, export forwarder) •Regular communication with internal parties like regional sales managers, local sales managers and people from other departments. •Other related tasks as assigned by immediate superior

Qualifications: Bachelor’s degree or higher in Business Administration or other related fields. 1 year work experience in sales, marketing, or customer service in a manufacturing industry. Excellent computer skills. (MS Office: Excel, Power Point, Word) Excellent numerical skills. Strong interpersonal relationship and negotiation skills. Good communication in English. Good analytical and problem-solving skills. Accurate, hardworking, enthusiastic. Detail oriented, highly motivated and with service mindset. Able to respond immediately to issues of the customers and team members. Able to work under pressured environment and changing requirements of the customers.