Admin Academic Support
Open Recruitment For Full-Time Admin Academic Support
Build a Better Learning Experience with Us!
Alasha Group is opening an opportunity for a Full-time Admin Academic Support to join Fluentz. This role plays an important part in maintaining excellent service, supporting our teachers and students, and creating a seamless total value and total experience throughout the Fluentz learning ecosystem.
What Will You Do?
As an Admin Academic Support, you will be responsible for:
- Managing and maintaining student administration and academic records.
- Managing class administration, schedules, and class-related data.
- Finding and coordinating available teachers based on class needs and schedules.
- Providing consultation and support to teachers through WhatsApp.
- Handling academic-related inquiries and communication from teachers, students, and/or parents through WhatsApp.
- Processing and managingacademic data from the Sales Team.
- Processing and managing academic data from the Marketing Team.
- Collaborating with the Sales Team to support student renewal and retention.
- Monitoring and ensuring teacher and student attendance for both group and private classes.
- Supporting and running Extra Events, in collaboration with the Student Advisor (SA) team.
What Are We Looking For?
We are looking for someone who:
- Has 1–3 years of experience in a similar role or background.
- Has strong administrative and organizational skills.
- Is detail-oriented and able to manage multiple tasks effectively.
- Has good communication and coordination skills.
- Is comfortable communicating with teachers and internal teams through WhatsApp.
- Can work collaboratively with Academic, Sales, Marketing, and Student Advisor teams.
- Is proactive, responsible, and able to solve problems independently.
- Has an interest in education and student development.
What You’ll Need to Apply:
- Updated CV/Resume.
- Academic Transcript.
- Relevant supporting documents or certificates (if any).
Why This Role Matters
By joining us as an Admin Academic Support, you will help create a stronger academic operation, allowing our Sales Team to focus on student acquisition and closing, while ensuring our Academic Team can deliver a consistent and excellent learning experience.
Our Goal:
To maintain strong student acquisition and retention while creating an excellent experience for students, teachers, and the entire Fluentz ecosystem.
If you are organized, communicative, proactive, and passionate about creating a better educational experience, we’d love to have you grow with us!
Apply Now and Be Part of Our Team!
Let’s grow together with Alasha Group and build a better learning experience for every student.
Thank you for your attention.
Skills: Office Administration, Data Entry, Organizational Skills, Google Docs, Microsoft Office, Customer Service, Administration, Microsoft Outlook, Google Sheets, Microsoft Excel