Trade Operations Executive/Senior Executive

Company Overview

AITel is located in Singapore, specializing in building trade operations and supporting international trade activities with a focus on efficient execution and process improvement.

Job Summary

Join AITel’s Singapore team to manage trade execution from deal confirmation through shipment and settlement. You will coordinate counterparties, mitigate risks, and drive transactions to completion with autonomy. Senior candidates will also develop workflows and resolve complex issues.

Responsibilities

• Verify confirmed contracts for quantities, specifications, delivery terms, required documents, and payment milestones to ensure accuracy before execution
• Confirm orders and delivery schedules with customers and suppliers, resolve execution queries, and escalate commercial changes for approval
• Coordinate bookings, shipping instructions, customs clearance, and delivery with logistics partners while monitoring contractual deadlines
• Prepare or review invoices, packing lists, and transport documents against contract terms, resolving discrepancies prior to submission or release
• Track orders, shipments, and documents; coordinate invoicing and settlement with finance, including documentary trade finance when applicable
• Follow up on delivery issues, shortages, delays, and claims; propose solutions and escalate decisions beyond delegated authority
• Maintain complete transaction files through closure to ensure compliance and audit readiness
• For senior candidates: establish execution checklists, exception reporting, and practical trade operations procedures to improve efficiency and control

Required competencies and certifications

• Minimum O-Level qualifications or equivalent
• Hands-on experience in international trade, import/export, or physical goods operations, including independent trade execution and resolution of shipment or documentation issues for senior candidates
• Proficiency in English and Mandarin (written and spoken) to communicate effectively with diverse stakeholders
• Working knowledge of Incoterms, shipping documents, and trade settlement processes
• Ability to manage multiple transactions, anticipate deadline risks, and coordinate counterparties proactively without repeated reminders
• Strong communication and problem-solving skills with sound judgment on issue resolution and escalation
• Proficiency in Microsoft Excel and Outlook for order tracking, reporting, and correspondence

Preferred competencies and qualifications

• Qualification in logistics, supply chain, or international trade
• Familiarity with documentary credits or collections relevant to trade transactions
• Experience building workable processes and implementing improvements in trade operations

Other Information

• Location: Changi Business Park, Singapore
• Monthly Salary: SGD 5,000 – 8,000 (based on trade experience and execution capability)
• Working Hours: Monday to Friday, 9:00 AM – 6:00 PM (1-hour lunch break), weekends off
• Employment Type: Full-time, on-site
• Benefits: Competitive salary, company medical insurance, free on-site gym facilities