Call Centre Operator, Jalan Bahar / Commonwealth

Manage calls by other government agencies and provide correct advice in accordance to the Tobacco and Vaporisers Control Act 1993(TVCA). Manage enquiries/ feedback on Tobacco and Vaping related offences by member of public via call and email . Case reporting to Duty Manager for the follow-up on team deployment . Any administrative tasking as assigned by the Service Quality Manager. Timing : 10.00 AM to 10.00 PM / 10.00 PM to 10.00 AM Working Days : 2 Days work , 2 Days off basis