Export Customer Service (Booking)

1. Coordinate with shipping lines to arrange vessel bookings (Booking Space).
2. Check vessel schedules and confirm space availability with shipping lines.
3. Request and follow up on booking confirmations from shipping lines.
4. Coordinate with shipping lines to amend booking details, such as changing the vessel or voyage, revising the number of containers, or cancelling bookings.
5. Monitor and coordinate with shipping lines regarding schedule changes, rollovers, or space shortages.
6. Monitor all shipping line cut-off times and communicate the relevant information to the concerned departments.
7. Coordinate with shipping lines to resolve any issues arising during the booking process and transportation.
8. Review freight charges, related costs, and all relevant information before forwarding them to the responsible department.

Qualifications: Bachelor's degree in logistics or related field. Experience in Export, Freight Forwarding, Shipping, or Logistics is preferred. Knowledge of export procedures, vessel booking processes, and shipping documentation. Good command of spoken and written English. Chinese spoken and written is an advantage. Proficient in Microsoft Office. Good communication, coordination, and problem-solving skills. Able to work under pressure and meet deadlines.