Cashier
Your tasks
- Receive and process payments from guests for accommodation, food, beverages, and other services.
- Handle cash, mobile money, debit/credit card payments, and other approved payment methods.
- Issue receipts, invoices, and bills to guests accurately.
- Verify guest bills and ensure charges are correctly recorded before processing payments.
- Balance cash and reconcile daily sales at the end of each shift.
- Prepare daily cash reports and submit them to the appropriate supervisor.
- Maintain accurate records of all transactions and payment receipts.
- Respond politely to guest inquiries regarding bills and payments.
- Coordinate with the front desk, restaurant, bar, and accounts department to ensure accurate billing.
- Report discrepancies, suspected fraud, or irregular transactions promptly to management.
- Ensure the cash register and payment systems are properly maintained
- Follow the hotel's financial procedures and confidentiality policies.
- Assist with other front desk or administrative duties when required.
Requirements
Qualifications and Requirements
- Minimum of SHS certificate; an HND or certificate in Accounting, Finance, Business Administration, or a related field is an advantage.
- At least 1 year of experience as a cashier, preferably in a hotel, lodge, restaurant, or similar hospitality establishment.
- Basic knowledge of cash handling, billing, and payment reconciliation.
- Familiarity with POS systems, hotel management software, and mobile money transactions is an advantage.
- Good numerical and record-keeping skills.
- Excellent customer service and communication skills.
- Honest, reliable, and highly attentive to detail.
- Ability to remain calm and professional when handling busy periods or guest complaints.
- Willingness to work shifts, weekends, and public holidays as required.
Key Competencies
- Cash handling and financial accuracy
- Customer service and communication
- Honesty and integrity
- Attention to detail
- Time management and organization
- Problem-solving and teamwork
What we offer
Salary: Attractive
Other
Location: Accra