IT Infrastructure Engineer

Service Wire Company, a premier supplier of industrial and utility wire and cable, is currently seeking an IT Infrastructure Engineer in Culloden, WV. If you are looking to join a great organization and a chance to become a part of our growing team, this may be the opportunity for you!

Position Summary: The Infrastructure Technician will be responsible for assisting in designing, implementing, and maintaining both the network and server infrastructure that supports our manufacturing processes. This role involves managing network and server systems, ensuring optimal performance, and maintaining high levels of security, reliability, and scalability.

Tasks/Duties/Responsibilities: Assist in the development and deployment of network solutions to support manufacturing operations, including LAN, WAN, and WLAN

Design, configure, and deploy server infrastructure, including physical and virtual servers, storage systems, and backup solutions

Monitor and maintain network and server performance, troubleshoot issues, and implement upgrades as needed

Manage virtualization platforms (e.g., VMware) and ensure high availability of critical systems

Perform routine maintenance, patching, and updates on server operating systems and applications

Assist in configuring and managing network security measures, including firewalls, VPNs, and intrusion detection systems

Implement server security best practices, including access controls, antivirus/antimalware solutions, and vulnerability management

Provide technical support for network and server-related issues, including hardware and software troubleshooting

Assist in disaster recovery planning and execution, including backup verification and restoration testing

Maintain detailed documentation of network and server configurations, procedures, and troubleshooting guides

Work closely with our MSP, local IT Support, and manufacturing teams to ensure infrastructure meets operational needs

Coordinate with vendors and service providers for hardware procurement, support, and warranty services

Other duties as assigned

Knowledge/Skills/Requirements: Bachelor's degree in Computer Science, Information Technology, or a related field

Minimum of 3–5 years of experience in network and server engineering or a similar role

Relevant certifications such as CCNA, CCNP, MCSA, VCP, or equivalent are preferred

Strong knowledge of network protocols and technologies (e.g., TCP/IP, DNS, DHCP)

Experience with network hardware (e.g., routers, switches, firewalls)

Proficiency in server technologies, including Windows Server, Linux, Active Directory, and virtualization platforms

Familiarity with cloud infrastructure (VSphere) and hybrid environments is a plus

Excellent problem-solving and analytical skills

Strong communication and teamwork abilities.

Reports To: Directly: IT Supervisor - Infrastructure, Indirectly: Vice President of IT

The perks of joining our Team Comprehensive Insurance Options - Competitive medical coverage with a variety of plan choices

Progressive PTO & Paid Holidays - Tenure-based paid time off plus eight paid holidays annually

401(k) with Company Match + Profit Sharing - Matching 5% on 6% of employee contributions and annual profit‑sharing contributions

Career Growth & Learning Support - Tuition reimbursement and employee assistance programs

Tuition reimbursement up to $15,000 - annually to support your continued education and career growth

Referral Bonus Program - Employee referral bonuses paid out over the new hire's first year

See all benefits we offer here