Bilingual Operations & Reception Officer (FR/NL Mandatory)

Join us as a Bilingual Operations & Reception Officer (FR/NL Mandatory) and play a key role in supporting daily operations, administrative processes, and front-desk activities. This diverse position combines customer service, office coordination, mail management, and operational support in a dynamic and purpose-driven environment.

Bedrijfsomschrijving

The organization is a recognized leader in sustainable finance and impact investing, committed to creating positive social and environmental change. By joining the team, you will contribute to meaningful work within a values-driven company that places people, sustainability, and long-term impact at the heart of everything it does.

Omschrijving

• Be the welcoming face and voice of the organization for visitors, clients, and colleagues.
• Ensure smooth reception operations and manage incoming and outgoing correspondence.
• Provide administrative and operational support across a variety of customer-related processes.
• Maintain accurate records and update client information with precision.
• Communicate confidently in French and Dutch via phone, email, and face-to-face interactions.
• Coordinate with internal stakeholders to ensure efficient daily operations.
• Deliver an outstanding service experience while handling multiple priorities.
• Play a central role in keeping the office running smoothly and efficiently.
• Fluent in French and Dutch (mandatory).
• Customer-oriented with excellent communication skills.
• Organized, detail-oriented, and proactive.
• Comfortable handling both administrative and reception tasks.
• A team player with a positive and professional attitude.
• Previous experience in administration, customer service, or reception is a plus.
• Adaptable and able to manage multiple priorities.
• Motivated to contribute to a purpose-driven organization.