Customer Service

An opportunity to join an leading organisation who have an opening for an experienced Customer Service Administrator . The Customer Service Administrator role will be part of an team acting as a central point of contact between customers and third parties managing customer orders whilst maintaining day to day administrative support. A great opportunity to grow and development within this successful and established company.

£33,000 to £35,000

Hybrid

Benefits including company bonus, company pension, healthcare and parking

Customer Service Administrator Responsibilities:

• Providing daily support to customers, managing queries relating to orders, and deliveries
• Building working relationships between customers via email and telephone
• Working closely with third parties monitoring orders through to dispatch and delivery, supporting with delays and issues
• Liaising with on-site warehouse and suppliers regards to availability
• Coordinating with internal team and keeping customers informed of changes to availability and timescale
• Creating and maintaining customer accounts for invoice processing; checking charges and discrepancies
• Managing customer data

Customer Service Administrator skills:

• Customer Service experience is essential
• Strong organisational skills and ability to multitask
• Microsoft Office Excel is essential

Apply today!