Call Center Agent

Handle all incoming/outgoing calls of the call center.

Handle and solve all inquiries, requests and complaints received via all channels available (phone, E-mail , Live Chat .)

Communicate with other departments all relevant customer inquiries if applicable.

Provide proper information to customers with complete and comprehensive understanding of OPPO products and services.

Bachelor Degree &Fresh graduate are welcomed.

Excellent English command & able to understand Arabic dialects differentiation.

Experience in call center services off shores accounts (preferred).

Rotational Shifts.

Proficiency in Microsoft Office and a typing speed of over 50 words per minute.