Windows/Linux Admin with Splunk & Dynatrace
Role description
Job Summary
We are seeking an experienced Application Production Support Engineer to provide daytoday support for critical applications within the Global Wealth and Investment Management GWIM organization The role focuses on production stability incident management infrastructure triage monitoring process improvement and stakeholder communication The ideal candidate will have strong experience supporting enterprise applications across Windows and Linux environments with a proven ability to troubleshoot complex issues and restore services in highpressure production environments
Primary Skills
Application Production Support
Windows Linux Server Administration
Incident Problem Management
Log Analysis and Troubleshooting
Monitoring and ing Tools
Infrastructure Support Triage
Production Issue Resolution
Root Cause Analysis RCA
Runbook Development
Service Restoration Availability Management
Secondary Skills
ITIL Processes
Automation Scripting PowerShell Shell Python
Knowledge Management
Process Improvement Initiatives
Application Performance Monitoring
Change Release Management
Middleware and Infrastructure Support
Stakeholder Communication
Service Stability Engineering
Key Responsibilities
Provide daytoday production support for businesscritical applications
Review application server and infrastructure logs to identify and resolve issues proactively
Manage production incidents including userimpacting issues branch outages and infrastructurerelated events
Coordinate with problem management teams to perform root cause analysis and implement permanent fixes
Develop and maintain operational runbooks monitoring dashboards and ing mechanisms
Partner with infrastructure application and support teams to address technology and process gaps
Ensure timely communication and status updates to stakeholders management and senior leadership during incidents
Drive continuous service improvement initiatives focused on availability stability and operational efficiency
Support production releases maintenance activities and change implementations
Contribute to knowledge sharing and operational readiness across support teams
Preferred Experience
Experience supporting applications in the Banking or Financial Services domain
Strong understanding of enterprise production support and service management processes
Experience working in 24x7 support environments
Exposure to monitoring tools such as Splunk Dynatrace AppDynamics or similar platforms
Familiarity with infrastructure and application support across distributed systems
Skills
Mandatory Skills : Monitoring & Observability, ServiceNow ITSM
Other details
Actual compensation within the range will be dependent upon the individual's skills, experience, performance and internal equity.
Benefits/perks listed below may vary depending on the nature of your employment with LTIMindtree ("LTIM"):
Benefits and Perks:
Comprehensive Medical Plan Covering Medical, Dental, Vision
Short Term and Long-Term Disability Coverage
401(k) Plan with Company match
Life Insurance
Vacation Time, Sick Leave, Paid Holidays
Paid Paternity and Maternity Leave
The range displayed on each job posting reflects the minimum and maximum salary target for the position across all US locations. Within the range, individual pay is determined by work location and job level and additional factors including job-related skills, experience, and relevant education or training. Depending on the position offered, other forms of compensation may be provided as part of overall compensation like an annual performance-based bonus, sales incentive pay and other forms of bonus or variable compensation.
Disclaimer : The compensation and benefits information provided herein is accurate as of the date of this posting.
LTIMindtree is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law.
Benefits
Compensation range: $52,000.00 to $114,000.00 per year
About LTM
LTM is an AI-centric global technology services company and the Business Creativity partner to the world's largest and most disruptive enterprises. We bring human insights and intelligent systems together to help clients create greater value at the intersection of technology and domain expertise. Our capabilities span integrated operations, transformation, and business AI — enabling new ways of working, new productivity paradigms, and new roads to value. Together with over 87,000 employees across 40 countries and our global network of partners, LTM — a Larsen & Toubro company — owns business outcomes for our clients, helping them not just outperform the market, but to Outcreate it. Please also note that neither LTM nor any of its authorized recruitment agencies/partners charge any candidate registration fee or any other fees from talent (candidates) towards appearing for an interview or securing employment/internship. Candidates shall be solely responsible for verifying the credentials of any agency/consultant that claims to be working with LTM for recruitment. Please note that anyone who relies on the representations made by fraudulent employment agencies does so at their own risk, and LTM disclaims any liability in case of loss or damage suffered as a consequence of the same. Recruitment Fraud Alert - https://www.ltm.com/careers/recruitment-fraud-alert