Order Processing Specialist

LODEC ASIA (TRADING AS NILO ASIA) PTE. LTD. is an international trading company with offices in Singapore, Germany, Shanghai, Thailand, the USA, India and South Africa specializing in non-ferrous semi-finished metals, such as Aluminium, Copper and Brass products. We pride ourselves on our young, driven team and fast-growing business.

Role Overview :

Manage the day-to-day administrative tasks related to orders and the logistical aspects of moving cargo. Enter orders into SAP, issue shipping documents, and communicate with customers and suppliers regarding open orders. Provide administrative support to the sales team.

Primary Accountabilities :

• Manage order processing in SAP, arrange shipments, issue order supporting documents, prepare a full set of shipping documentation
• Communicate proactively with customers, suppliers and freight forwarders on all order and delivery-related matters

• Coordinate and arrange shipments via sea, rail, road and air freight (FCL/LCL)
• Ensure shipments and documents comply with Incoterms 2020 and L/C terms

• Manage vendors, including freight forwarders and cost suppliers
• Take responsibility for purchase order documentation and planning

• Liaise with the Finance Department on account-related matters
• Assist the sales team in preparing quotations and handling customer enquiries

• Handle quality and material claims with customers and suppliers
• Attend to incoming calls and emails

• Perform other administrative duties as assigned from time to time

Requirements :

• Min.1 year’s experience in order processing, logistics or sales support, preferably in metals or commodity trading, in a fast-paced work environment
• Good knowledge of shipping documentation (B/L, CoO, packing list, L/C) and Incoterms

• Fluent in English; proficiency in Mandarin is an advantage for liaising with suppliers and colleagues in China
• Proficient in MS Office applications

• Experience with SAP (SD/MM) is an advantage
• Strong communication skills

• Only Singaporean. Permanent Resident is welcome.
• Must be able to work with minimal supervision with a proven ability to multi-task, respond to needs quickly and efficiently as well as prioritize work with a strong attention to detail