Quality Section Head
Quality assurance & compliance
Ensure daily implementation of HACCP, GMP, and company quality procedures.
Monitor production activities to ensure compliance with food safety and quality standards.
Support internal and external quality audits.
Ensure compliance with customer specifications and regulatory requirements.
Verify that quality records are completed accurately and maintained.
Quality control & product inspection
Supervise quality inspections throughout raw materials, production, packaging, and finished goods.
Review inspection results and ensure timely disposition of non-conforming products.
Monitor critical control points (CCPs) and quality checkpoints.
Approve product release according to established quality standards when delegated by the quality manager.
Ensure laboratory and testing activities are completed according to procedures.
Continuous improvement
Investigate quality deviations and customer complaints.
Lead root cause analysis and corrective/preventive actions (CAPA).
Recommend process improvements to reduce defects, waste, and product rejections.
Coordinate with production, maintenance, and supply chain teams to resolve quality issues.
Team leadership & training
Supervise, coach, and evaluate quality inspectors and technicians.
Allocate daily tasks and ensure adequate shift coverage.
Conduct on-the-job training on quality procedures and food safety practices.
Promote a culture of quality, food safety, and continuous improvement.
Reporting & documentation
Prepare daily and weekly quality reports.
Monitor quality KPIs and communicate performance trends to the quality manager.
Ensure timely completion and filing of all quality documentation.
Escalate critical quality issues and non-conformities promptly.
Requirements
Education
Bachelor's degree in Food Science, Food Technology, Quality Management, or a related field.
HACCP and ISO 22000 certifications are preferred.
Experience
5–7 years of experience in quality assurance or quality control within the food manufacturing industry.
Minimum 2 years of experience in a supervisory or team leader role.
Technical knowledge
Strong understanding of HACCP, GMP, ISO 22000, and food safety regulations.
Knowledge of quality inspection techniques and laboratory testing.
Experience in CAPA, root cause analysis, and quality documentation.
Familiarity with ERP systems and Microsoft Office.
Competencies
Leadership and team supervision
Strong analytical and problem-solving skills
Attention to detail
Decision-making and accountability
Effective communication
Planning and organization
Time management
Continuous improvement mindset
Ability to work under pressure and meet production deadlines